Refund policy

Return & Refund Policy

We aim to provide a reliable shopping experience. If you are not satisfied with your purchase, please review the policy below:

1. Return Eligibility

• All products are eligible for return or refund within 7 days after delivery.
• Items must be unused, in original condition, and in original packaging.

2. Damaged or Incorrect Items

• If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery with photos or videos.
• We will arrange a replacement or full refund.

3. Return Process

• Please contact our customer service before returning any item.
• Once approved, we will provide the return address (overseas warehouse).

4. Refund Processing

• Refunds will be processed after inspection of the returned item.
• The refund will be issued to the original payment method (e.g. PayPal) within 1–3 business days.

5. Shipping Costs

• If the return is due to product issues, we will cover the return shipping cost.
• For non-quality returns, the customer is responsible for return shipping.

6. Contact Information
Email: Bino132k@gmail.com
WhatsApp / Tel: +86 14743422434